Whirlpool UK Appliances Limited - Coronavirus Update

Last updated:

To Our Customers

Our services really matter to our customers, where having fully functioning appliances is critical and this is even more crucial at this time. We need to continue to support you, our customers, but ensure we do so safely for everyone. We are constantly monitoring and reviewing our operations to prioritise the health and safety of our colleagues, partners, customers and their families, whilst at the same time ensuring we continue to deliver great service as the spread of coronavirus (COVID-19) continues.

Whilst the impact on businesses and individuals continues and is unprecedented, please be reassured that we are operating as usual.

Home Deliveries

The health and safety of our colleagues and their families is our top priority. Following the latest advice from the UK Government and Public Health England regarding the spread of coronavirus, then if you or a family member within your household have developed symptoms such as a new continuous cough or higher temperature or are already self-isolating, please only select a delivery date for after your isolation period is due to end.

Due to a significant number of operational changes we need to make in response to the latest UK Government guidance and advice relating to limiting the spread of coronavirus (COVID-19), we are currently unable to provide replacement products with the disconnect and installation service.

Engineer Appointments

Following the latest advice from the UK Government and Public Health England regarding the spread of coronavirus, if you or a family member within your household have developed the symptoms of a new continuous cough or higher temperature or are already self-isolating, please only select an appointment date for after your isolation period is due to end. If you already have an appointment booked and the above applies to you then please please cancel or rebook through this website.

We are operating an emergency based service that prioritises repairs to cooking, cooling and washing products together with very limited repair availability for vulnerable customers with dishwashers and tumble dryers.